Our Insurance Policy
As a courtesy, we will submit your claims to your insurance for payment. It is required for us to report to your insurance carrier the exact services that were performed in our office on the date they were performed. Your insurance carrier will then dictate what is covered and if you are required to pay a co-pay, co-insurance, or deductible. We try our best to collect the proper amounts at the time of service, but you may receive a statement from us if additional funds are due as determined by your insurance company and you are responsible for making that payment to us within 30 days. We cannot adjust any dates of service or services performed to accommodate your insurance coverage.
Please notify us as soon as possible to any changes in your insurance.
Please remember that insurance coverage varies for each patient. Even if your insurance company is on our preferred list, we cannot guarantee your specific insurance plan will cover a service we perform or a vaccine given. If you have any questions about your coverage, please contact your insurance company.
We accept almost all major insurance plans. Major carriers are Aetna, Anthem Blue Cross Blue Shield, Cigna, Coventry, GHP, Healthlink, and United Health Care. If you are unsure, please call our office to find out if your specific plan is taken.
We DO NOT accept any of the state funded plans, including Aetna Better Health(formerly Healthcare USA), Carelink by Coventy or Cigna Local Plus.
If you do not wish us to submit a visit to your insurance company, please let us know and payment will be due in full at time of visit.
Our Billing Policy
Our billing statements go out at the beginning of the month for any amounts owed from the previous month. When there is an amount due after we submit to your insurance, it will be billed in the next billing statement.
All bills are due within 30 days of the billing date. After 90 days if bill has not been paid, collection proceedings will start and your information will be turned over to our collection agency. Any delinquent amounts will show on your credit report until paid in full.
If your account is delinquent and is turned over to our collection agency, you will be asked to find a new provider.
*If you have any questions please call 314-849-3320 Option 5 or email billing@socopeds.com
